We respond to feedback and complaints directly to resolve issues in a timely manner. We also view feedback and complaints as learning opportunities and a chance to improve our services.
If you have a complaint or feedback about the service you have received, please contact the UMHCC Service Manager on 08 8448 9100.
As a Neami National service, you can also follow the Neami Feedback and complaints process to let us know what you think or to make a complaint.