The Urgent Mental Health Care Centre (UMHCC) provides high-engagement support in a calm, "lounge room like" space to help with urgent mental health needs.
As an alternative to going to hospital emergency for a mental health crisis, we offer urgent support to understand what will help right now, and then if needed, the right support for later.
Using a combination of peer-led recovery and clinical support, we provide evidence-based, caring, safe and inclusive urgent mental health support.
The UMHCC offers an alternative to presenting at hospital Emergency Departments for a mental health crisis. The UMHCC accepts emergency services referrals until 10:30pm each day, including weekends and public holidays.
Throughout the stay at the centre, we work closely with each person to reduce distress, understand their immediate needs and develop a care plan for support into the future.
Drawing from leading international research, we focus on what works to support people in a mental health crisis. With a long history of providing complex recovery-based support, we match the support to each person's needs.
The UMHCC operates between 12 pm – 12 am every day