Urgent support for times of mental health crisis

You can arrive at the UMHCC to receive free, urgent mental health support between 12pm (midday) and 10:30pm each day, including weekends and public holidays.
215 Grenfell Street, Adelaide
Call 08 8448 9100

Current service capacity

People in Adelaide seeking urgent mental health support can arrive at the UMHCC at 215 Grenfell Street Adelaide from 12 pm (midday) until 10:30 pm each day, including weekends and public holidays.

If you can, call ahead on 08 8448 9100 to let us know you are on your way.

SA Police and Mental Health Triage can refer directly on 08 8448 9100. SA Ambulance can refer via the SAAS Health Navigator.

Eligibility

To be eligible for this service, you need to be:

  • aged over 16
  • live in Adelaide
  • experiencing a mental health crisis
  • willing to attend the UMHCC*

* This includes Sections 56/57 but who choose the UMHCC for assessment and are likely to stay.

Exclusion Criteria

  • People under an Involuntary Treatment Order
  • People administered intramuscular medication in the management of acute symptoms prior to arrival at the UMHCC
  • People aged 16–17 years under a section 56/57

Making a referral

The UMHCC accepts Mental Health Triage and emergency services referrals until 10:30 pm each day, including weekends and public holidays.

The UMHCC offers an alternative to presenting at hospital Emergency Departments for a mental health crisis including:

  • Dedicated emergency services entrance
  • On-site medical and clinical staff to support intake and assessment
  • Co-designed information sharing approach including ISBAR

Emergency Services referrals

  • SA Police and Mental Health Triage can refer directly on 08 8448 9100
  • SA Ambulance can refer via the SAAS Health Navigator.

A welcoming place for people experiencing a mental health crisis

Using a combination of peer-led recovery and clinical support, we provide evidence-based, high-quality urgent mental health support.

Learn about our approach →